CUSTOMER SERVICE

Status Apparel DC ships from our nation's capital Washington, DC.

We offer exchanges as store credit only within 7 days of delivery. Once your return is received, store credit will be issued for the purchase amount and can be used toward a different size or any item on our site. What if my item is damaged or incorrect? Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately with photos and a brief description so we can resolve the issue quickly. For full details, visit our Shipping & Returns page below.

We’ve added customer reviews to our product pages to give potential buyers real insight and honest feedback from our supporters about the quality, fit, and experience of our garments. You can also check out our Google Profile below: We would love your feedback! If you’ve purchased an item or attended one of our events, please let us know about your experience by posting a review on our profile. Your support is appreciated.

There is some sizing variation depending on the item. The descriptions on each of our product pages reference fit and sizing details. We aim to provide as accurate of a description of each of our items as possible. Need Help? We encourage you to reach out via our website chat or email statusappareldc@gmail.com (statusappareldc@gmail.com)with any questions about sizing or measurements before placing your order to ensure the perfect fit. Your satisfaction is our priority, and we're here to make your shopping experience seamless. Thank you for choosing Status Apparel DC!

Our apparel usually comes in sizes XS-XXL, with select styles available up to 4XL. Most items are unisex, except for our Status Women’s gear.

No, every article of clothing is made as is. There may be future opportunities available to have items customized at special events.

"Online Exclusive" items are made-to-order just for you and are only available online. These won't be at our in-person events. By choosing these items, you help us reduce waste. Please allow 3-5 business days for fulfillment and shipping. Once shipped, you'll get an email with tracking info. Delivery may take up to 10 business days from your order date. Thanks for your support!

All payments are processed securely through PayPal and Square, two of the most trusted online payment platforms. This means your purchase is protected with Square & PayPal’s industry-standard security and fraud prevention measures. Both Square and PayPal accept Visa, Mastercard, Discover, American Express, and Diners Club, as well as bank account payments. We accept Klarna and Afterpay for Buy Now, Pay Later options.

Email us at StatusApparelDC@gmail.com (mailto:StatusApparelDC@gmail.com)with your order number and a brief description of the issue. We’ll take care of it.

Once you place an order, you'll get an email confirmation. When your items ship, we'll send you a shipping confirmation email with a tracking number. Use this number to check your order status. For any questions, reach out to us at StatusApparelDC@gmail.com(mailto:StatusApparelDC@gmail.com)

Most orders are processed within 24 hours on weekdays. Please allow 1–2 business days for fulfillment before shipping. Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way. Domestic Shipping • Standard Ground Advantage Shipping option: Estimated delivery: 2–5 business days • Priority Shipping: Estimated delivery: 1–3 business days Delivery times are estimates and may vary based on location and carrier conditions.

• Machine wash cold inside out with like colors. • Only non-chlorine bleach when needed. • Air drying recommended to avoid cracking, peeling or discoloration. If you must use a dryer, turn the article inside out and dry in dryer. • Tumble dry low, remove promptly. • Iron on reverse side only. • Do not dry clean.

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Follow us on Instagram, Facebook, and TikTok at @StatusApparelDC, and on Twitter at @Status Gang.