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CUSTOMER SERVICE

CONTACT & SUPPORT

Scroll down to find out contact information or feel free to submit in our form and one of our representatives will get back to you as soon as possible.

EMAIL US

statusappareldc@gmail.com

CHAT WITH US​

Our team is available to

assist you:

MON-SUN: 8am - 9pm ET

MAILING ADDRESS

PO Box 80292 NE Washington, DC 20018

WE'RE ALWAYS HERE TO HELP, JUST FILL OUT THE FORM BELOW

Contact

CONTACT SUPPORT

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FREQUENTLY  ASKED QUESTIONS

  • How can I stay informed about Status Apparel DC events and new releases?
    Subscribe to our website to join our mailing list. We send out email blasts to our subscribers about upcoming pop-ups, events, new releases, discounts, and other news. Be the first to know by adding your email to the subscription box further down on this page.
  • What sizes does your apparel come in?
    Our apparel typically is available in sizes XS-XXL, we offer XXXL up to 4XL in select styles. All items are unisex with the exception of Status Women’s gear.
  • How does your apparel fit?
    There is some sizing variation depending on the item. The descriptions on each of our product pages reference fit and sizing details. We aim to provide as accurate of a description of each of our items as possible.
  • How can I track my order?
    After placing an order on our website, you will receive an email confirmation. Once your items are shipped, a shipping confirmation email with a tracking number will be sent to you. You can use this tracking number to check the status of your order. For any customer service inquiries, please contact us at [StatusApparelDC@gmail.com](mailto:StatusApparelDC@gmail.com).
  • Do you offer clothing customization?
    No, every article of clothing is made as is. There may be future opportunities available to have items customized at special events.
  • What are "Online Exclusive" items at Status Apparel DC?
    "Online Exclusive" items are made-to-order specifically for our supporters and are only available for purchase online. These products will not be offered at our in-person pop-up events. By choosing made-on-demand items, you help us reduce overproduction waste. Please allow 3-5 business days for fulfillment and shipping. Once your order is shipped, you will receive an email with tracking information. Note: Delivery may take up to 10 business days from the time your order is placed. Thank you for your support!
  • Recommended Care Instructions
    Machine wash cold inside out with like colors. Tumble dry low, remove promptly. Only non-chlorine bleach when needed. Iron on reverse side only. Do not dry clean.
  • Where can I read reviews of Status Apparel DC and its products?
    You can check out our Google Profile [here](https://g.page/r/CfTN4qesazfEEAs/review). We would love your feedback! If you’ve purchased an item or attended one of our events, please let us know about your experience by posting a review on our profile. Your support is appreciated.
  • Where can I follow Status Apparel DC on social media?
    Follow us on social media: @StatusApparelDC on Instagram, Facebook, and TikTok, and @Status Gang on Twitter.
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