top of page

SHIPPING & RETURNS

SHIPPING POLICY

At Status Apparel DC, we are committed to providing a seamless and efficient shopping experience by prioritizing timely delivery.

 

Processing Times​

  • Orders are typically processed and shipped within 3–5 business days.

  • You will receive a confirmation email with tracking information once your order is shipped.

  • Some items may be shipped the next business day, depending on availability and order volume..

​

Domestic Shipping​

  • Standard Ground Advantage Shipping: $8.25 flat rate (estimated delivery in 1–5 business days).

  • Priority Shipping: $10.25 flat rate (faster delivery option available - estimated delivery in 1–3 business days).

​

International Shipping

  • International orders are delivered within 6–10 business days, depending on location and customs processing.

 

​​Additional Shipping Notes​

  • During high-demand restocking periods or holiday seasons, processing times may extend slightly. We appreciate your patience and understanding.

  • Once orders are shipped, delivery timelines may vary depending on your location and chosen shipping method.​

​

Once your order has been dispatched and a tracking number has been provided, responsibility for the package transfers to the shipping carrier (USPS). We do not offer replacements or refunds for lost or stolen packages. If there is a delay, loss, or any delivery exception, it will be your responsibility to file a claim directly with USPS. Click here to file a claim with USPS

​

Thank you for choosing Status Apparel DC. We’re dedicated to ensuring your items arrive promptly so you can enjoy your new apparel as soon as possible!

​

Bulk or Special Orders: For bulk or custom order inquiries, please email us at StatusApparelDC@gmail.com to discuss pricing, delivery options, and timelines.

RETURN & EXCHANGE POLICY

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you require a return, we offer store credit that can be used toward a different size, item, or anything else available on our website.

​

Exchanges


We offer exchanges in the form of store credit within 5 days of receiving your purchase. Simply return your item, and once received, you'll be issued store credit for the purchase amount. Use your credit to order a different size or any other item from our site.

​

Exchange Process:

  • To initiate an exchange, please return the original product in its unused, unworn, and unwashed condition within 7 days of delivery. Once we receive the returned item, we will issue store credit for the original purchase amount.

  • You may then use your store credit to place a new order for the correct size (while supplies last) or any other product of your choice. We do not "hold" any items for exchanges as we are a small business with limited quantity.

 

Important Information:

  • Shipping Costs: The customer is responsible for any shipping costs incurred during the exchange process. We recommend using a trackable shipping method with insurance, as we are not responsible for any lost or damaged returns during transit.

 

  • Non-Returnable Items: We are unable to accept returns or exchanges on sale items, gift cards, or items that do not meet the return criteria.

 

To Begin an Exchange: Please email us at statusappareldc@gmail.com to start the exchange process. All exchanges must be sent to the following address:

 

Status Apparel DC

PO Box 80292 NE

Washington DC 20018

 

Once we receive and inspect your returned item, we will notify you regarding the approval of your exchange. If you do not hear from us within 15 business days of sending your exchange, please contact us at statusappareldc@gmail.com for further assistance.

 

Damages or Incorrect Items: If your order arrives defective, damaged, or incorrect, please inspect the items immediately upon delivery. Contact us right away to report any issues so we can evaluate and resolve the matter promptly. Include photos of the item(s) and a description of the issue so we can resolve it quickly.

​

Refunds


Refunds are only issued for incorrect or damaged items. If approved, we will issue a refund to your original payment method.

​

Need Help?
We encourage you to reach out with any questions about sizing or measurements before placing your order to ensure the perfect fit.

​

Your satisfaction is our priority, and we're here to make your shopping experience seamless.

​

Thank you for choosing Status Apparel DC!

bottom of page